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Privacy policy

How Better Builders handles website inquiries and project information.

This policy applies to information collected through betterbuildersalice.com. It does not replace a construction agreement, lender disclosure, title document, warranty, or other project-specific privacy notice.

Effective August 24, 2026.Questions or deletion requests can be sent directly to Better Builders.

Information collected

Only send information needed for the construction or property conversation.

The public inquiry form is not designed for Social Security numbers, bank account information, passwords, identification documents, payment-card information, medical records, or other sensitive personal records.

Information the website may receive

  • Name, phone number, email address, and preferred method of contact
  • Project type, property or preferred area, timing, financing stage, and project message
  • House plans, photographs, saved ideas, or project pages selected before submitting an inquiry
  • Basic technical records that hosting and security providers may create, such as IP address, browser type, requested page, and submission time

How information is used

Inquiry information is used to respond and evaluate the requested project.

  • Respond to inquiries, provide requested information, and arrange calls or meetings
  • Evaluate available-home, custom-home, build-on-your-lot, plan, lot, development, and financing questions
  • Maintain business records, prevent abuse, troubleshoot the website, and protect the contact form
  • Comply with lawful obligations and establish, exercise, or defend legal rights when necessary

Service providers

The website relies on limited third-party infrastructure.

Contact-form submissions are received through the Better Builders Cloudflare-hosted website and forwarded through a private lead-processing workflow used by Better Builders to route and respond to inquiries. The website and lead workflow may rely on hosting, security, automation, communications, domain, and content-delivery providers. Those providers may process information only as needed to provide their services and are governed by their own terms and privacy practices.

Better Builders does not sell or rent inquiry information. Information may be shared with a lender, surveyor, engineer, architect, title professional, insurer, utility provider, subcontractor, supplier, attorney, government authority, or other project participant only when reasonably necessary for the requested project, authorized by the person submitting it, or required by law.

Cookies and advertising

At the effective date of this policy, the website does not use third-party behavioral advertising or advertising cookies. Normal hosting, security, and browser functions may still create technical logs or use essential storage. This policy will be updated before materially different tracking or advertising tools are introduced.

Retention and security

Information is retained only as reasonably needed for the inquiry, project evaluation, business records, dispute prevention, legal obligations, and legitimate operational needs. Reasonable safeguards are used, but no website, email system, or internet transmission can be guaranteed completely secure.

Your choices

You may ask Better Builders to review, correct, or delete information submitted through the website. Some records may be retained when needed for an active project, contract, transaction, warranty, legal requirement, security investigation, or defense of a claim.

Children and outside websites

The website is intended for adults evaluating homes, construction, land, financing, or related services and is not directed to children under 13. Links to outside websites are governed by the privacy practices of those websites.

Contact and policy changes

Send privacy questions directly to Better Builders.

Material changes will be posted on this page with a revised effective date. Continued use of the website after a change is governed by the updated policy from its stated effective date.